Terms of Use and Sale

Service

Seller: LYRA EmpireX OÜ · Registry code 17611216 · Lepa tee 5-6, Loo alevik, Jõelähtme vald, Harju maakond, 74201, Estonia · lyra.song.support@gmail.com.

LYRA creates personalised digital song lyrics and audio from your materials and selections. A free demo lets you assess an excerpt; payment unlocks the full version of the agreed order.

Order and payment

The final price and currency are shown before payment. A separate required checkbox records your express request for immediate supply and acknowledgement that the ordinary withdrawal right ends once supply begins.

Your materials

You confirm that you may provide the story, lyrics, and other materials for processing. The buyer may use the song for personal, non-commercial purposes, including saving it, playing it, giving it as a gift, and publishing it on personal social-media accounts. Commercial use, advertising, resale, licensing to third parties, and any other commercial use require separate agreement with LYRA.

Quality and remedies

If content is not supplied, technically defective, or does not conform to the agreed order, LYRA will first repair or re-supply it free of charge, within a reasonable time and without significant inconvenience.

Law and disputes

Estonian law applies without limiting mandatory consumer protection in your country of residence. Access to out-of-court dispute resolution depends on the competence of the relevant body and the rules applicable to the consumer.

Mandatory consumer rights

The end of the ordinary 14-day withdrawal right does not remove mandatory consumer rights where digital content is defective, not supplied, or does not conform to the agreed order.

Questions and written complaints: lyra.song.support@gmail.com. We respond to a written complaint within 15 days. If the matter cannot be resolved within that period, we will explain the reason for the delay and provide a new reasonable response deadline. If a dispute falls within the competence of the Estonian Consumer Disputes Committee, a consumer may apply after an unsuccessful attempt to resolve it directly with LYRA. Customers in other countries retain mandatory rights and access to the competent ADR bodies and consumer authorities available to them.